The open-source software built for social workers

Make social support easier and better with a open-source, collaborative solution!

Discover the features that make CHILL
an essential ally for social workers

Service users

Service user records

CHILL gives you complete, structured management of individual case files, making personalised follow-up of every service user easier.

Detailed individual record
Household management
Budget monitoring
Support contacts
Document generation
Task tracking

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Support pathways

Create and follow one or more support pathways for each service user, from the initial assessment through to the actions taken and the progress made.

Pathway creation
Characterising pathways by social issue
Scheduling appointments with SMS reminders
Recording interactions
Turning advice and referrals into concrete actions
Sharing information with colleagues through notifications

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Documents

Document generation

Thanks to a system of customisable templates, you can automatically generate documents with a wide range of information already pre-filled from the data held in the application.

Service user information
Household information
Financial or social details
And much more...

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Appointments

Plan, organise and follow up your appointments efficiently, whether for yourself or for your colleagues.

Adding availability slots
Scheduling appointments between colleagues
Synchronisation with electronic calendars (connectors for Outlook, Zimbra, etc.)
Optional SMS reminders
Turning an appointment into a recorded interaction

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Decisions

Decision tracking

CHILL makes it easier to track and approve decisions within a team.

Structuring decisions and actions
Customising the workflow steps
Defining everyone's roles and responsibilities
Automatic notifications tied to decisions
Overall progress tracking

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Statistics

Statistical reports

CHILL makes it easy to generate and extract cross-referenced statistics on social support work and on beneficiaries.

Service user data
Household data
Support actions
Social issues
Appointments
And much more...

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Access rights

CHILL scrupulously respects the GDPR principles of privacy by design and security by design, letting administrators configure different roles, user circles and content access rules.

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They already trust CHILL